Overview:
Aristide Management provides expert IT Support designed to keep your business running smoothly. Our U.S.-Based Service Desk operates during business hours, offering live-answer support for all your IT needs. From troubleshooting technical issues to assisting with software installations, our team is equipped to handle every aspect of your IT infrastructure.
Key Features:
- Live-Answer Support: Available from 7:00 a.m. to 7:00 p.m. CT, handling requests via email, desktop chat, or phone.
- Tier 2 and 3 Support: Access advanced resources for resolving complex IT problems.
- Moves, Adds, Changes: We manage Microsoft Active Directory, Entra ID, and Office 365 setups and modifications.
- Device Setup & Security: Remote desktop access, laptop drive encryption, and mobile email account setup.
- Documentation: Comprehensive records through IT Glue and live service desk reporting via BrightGauge.
Benefits:
- Minimized Downtime: Our proactive support prevents disruptions, allowing your business to operate without interruption.
- Expert Help: Access to a knowledgeable team that can handle everything from simple fixes to complex IT challenges.
- Streamlined IT Management: We manage your infrastructure, so you can focus on growing your business.
Ensure your business stays secure and operational with our dedicated IT support. Reach out today to learn more about how we can assist your team.
